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Office Location:

531 5th Street
Parkersburg, WV 26101

500 13th Avenue Vienna
WV 26105

Office Hours:

Lobby Hours: Monday - Friday | 8:00AM - 4:30PM
Drive Up Hours: Monday - Friday | 7:30AM - 6:00PM
Saturday Drive-Thru Only: 7:30AM - Noon

Email:

Checking & Savings Information: memberservice@onecommunityfcu.org
Consumer Loan Information: loandepartment@onecommunityfcu.org
Mortgage Loan Information: mortgages@onecommunityfcu.org

Contact Numbers:

Phone(Parkersburg):	304.485.4066
Fax(Parkersburg):	304.485.1591
Phone(Vienna):	304.865.0700
Fax(Vienna):	304.865.0749
Teller 24:	304.485.4125
Toll Free:	888.771.1834
Collections & Loan Servicing:	304.485.4066
Mortgage Department:	304.485.4066
Fraud Department:	1.800.472.3272
Lost or Stolen Debit Card:	800.472.3272
Lost or Stolen VISA Card:	800.558.3424

1st Time LOGIN Instructions to VB Next Online Banking:

If you are an existing Online Banking user, please use the following to log in to our new Online Banking system:

• LOGON ID is your Primary Member Number.

- Your Logon ID must contain at least 6-digits.
- If your Member Number is less than 6 digits, you must enter the leading zeroes to make it 6 digits.

Example:

Member Number 12345 must be entered as 012345.
Member Number 1234 must be entered as 001234.

• SECURITY CODE (Password) is the last 4-digits of the Primary Account Holder’s SSN

Example: 9876

You will be prompted to change your Logon ID and Security Code
Once these are changed, you will use your NEW Logon ID and Security Code the next time you log on to Online Banking.

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For assistance, contact 304-485-4066

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